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The Consumer Protection Act. 1986
1.The act was enacted with the objective , for better protection of the interests of consumers. different authorities were established for the settlement of consumers disputes. the act is social welfare benefit oriented legislation for the consumer providing self contained quasi judicial machinery to provide speedy and simple redressal to consumer disputes. the said quasi judicial machinery is established at the district , state, central levels.the act also provides for non compliance of the orders given by these authorities.

2.the act extends to whole of india except the state of jammu & kashimir

3.the act applies to all goods and services , excluding goods for resale or for commercial purpose and services rendered free of charge and under a contract for personal service.

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